Printseekers operates on a prepayment system, meaning customers must pay for their orders upfront before processing begins. All card payments are securely handled through Stripe, a trusted and widely used payment processing platform. When you reach the checkout stage, you will be able to view a complete breakdown of your order, including the prices of the products you have selected and the shipping costs. Additionally, where applicable, Value Added Tax (VAT) will be calculated and added to the total amount to ensure compliance with tax regulations.

Invoices for your orders are generated automatically every 24 hours. You can easily access these invoices by logging in to your account, navigating to the Settings section, and selecting Billing. This centralized location allows you to review all your billing information and keep track of your transactions in one convenient place.

It is important to be aware that refunds may take up to 10 business days to be reflected in your account. The exact timing can vary depending on the policies and processing times of your payment provider, as well as the invoice cycle of Printseekers. Additionally, if you currently have any unpaid invoices with Printseekers, the refund process may be delayed until those outstanding billing issues are fully resolved. This ensures that all financial matters are settled appropriately before any refunds are issued.